Terms & Conditions
1. Acceptance of Terms
By accessing and using this website (www.industrev.com), you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please refrain from using this website.
2. Nature of Website
This website is intended for business-to-business (B2B) purposes only. Information provided is for general reference, product inquiry, and trade communication. Submission of an inquiry does not constitute a binding contract.
3. Use of Website
You agree to use this website:
For lawful business purposes only
Without violating any applicable laws or regulations
Without attempting to gain unauthorized access, misuse data, or disrupt website operations
4. Intellectual Property Rights
All content on this website—including text, product descriptions, images, logos, catalogs, and graphics—is the property of [Your Company Name] and is protected under applicable intellectual property laws.
Unauthorized copying, reproduction, or commercial use is strictly prohibited.
5. Product Information & Specifications
Product images, specifications, grades, packaging details, and standards shown on the website are indicative and subject to change without prior notice.
Final specifications shall be confirmed at the time of order or contract.
6. Pricing & Quotations
Prices displayed (if any) are indicative and non-binding
Final pricing is subject to written confirmation, quantity, destination, Incoterms, and market conditions
All quotations are valid only for the period mentioned in the official offer
7. Orders & Payments
Orders shall be confirmed only upon written acceptance by Industrev International.
Payment terms, delivery schedules, and trade conditions shall be governed by the mutually agreed commercial contract or proforma invoice.
8. Export & Compliance
Buyers are responsible for ensuring that imported goods comply with their local laws, regulations, and certification requirements.
We shall not be liable for delays or losses caused due to customs clearance, port congestion, regulatory changes, or force majeure events.
9. Limitation of Liability
Industrev International shall not be liable for any indirect, incidental, or consequential damages arising from:
Use of this website
Reliance on website information
Delay or interruption of website access
10. Third-Party Links
This website may contain links to third-party websites for convenience. We do not control or endorse their content and are not responsible for any damages arising from their use.
11. Privacy & Data Use
Any information submitted through this website (contact forms, inquiries, emails) shall be used strictly for business communication in accordance with our Privacy Policy.
12. Modification of Terms
We reserve the right to modify these Terms & Conditions at any time without prior notice. Continued use of the website implies acceptance of updated terms.
13. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of courts located in Villupuram, Tamil Nadu, India.
Privacy Policy
Industrev International
1. Introduction
Industrev International (“we”, “our”, “us”) is committed to protecting the privacy and personal data of visitors, customers, and business partners. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit or interact with our website.
2. Information We Collect
We may collect the following personal and business-related information:
Name, designation, company name
Email address, phone number
Business inquiries, messages, and correspondence
Technical information such as IP address, browser type, device information, and pages visited
We collect information only when you voluntarily submit it through contact forms, inquiries, emails, or other direct communication.
3. Purpose of Data Collection
We use collected information for the following purposes:
Responding to inquiries and business communications
Providing quotations, product details, and order-related information
Fulfilling contractual and legal obligations
Improving website performance and user experience
Internal record keeping and business operations
4. Legal Basis for Processing (GDPR Compliance)
For users located in the European Union, personal data is processed based on one or more of the following legal grounds:
Your consent
Performance of a contract or pre-contractual request
Compliance with legal obligations
Legitimate business interests that do not override your data protection rights
5. Data Sharing & Disclosure
We do not sell, rent, or trade personal data to third parties.
Personal information may be shared only with:
Trusted service providers (IT services, website hosting, logistics, payment processing)
Government authorities or regulatory bodies when required by law
All third parties are required to maintain confidentiality and data security.
6. International Data Transfers
As an export-oriented business, personal data may be processed or stored outside the country of origin. We ensure that appropriate safeguards are in place to protect such data in accordance with applicable data protection laws, including GDPR where applicable.
7. Data Security
We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet is completely secure.
8. Data Retention
We retain personal data only for as long as necessary to fulfill business, contractual, and legal requirements. Data that is no longer required is securely deleted or anonymized.
9. Cookies
Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You may control or disable cookies through your browser settings.
10. Your Rights Under GDPR
If you are located in the European Union, you have the following rights:
Right to access your personal data
Right to correct inaccurate or incomplete data
Right to request deletion of your personal data
Right to restrict or object to data processing
Right to data portability
Right to withdraw consent at any time
You may exercise these rights by contacting us using the details below.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external websites.
12. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page and become effective immediately upon publication.
Return, Refund & Cancellation Policy
1. Scope of Policy
This Return & Refund Policy applies to all welding consumables supplied by Industrev International, including but not limited to welding electrodes, welding wires, fluxes, and related products.
2. Nature of Welding Consumables
Welding consumables are technical, consumable industrial products. Once supplied, their performance depends on storage conditions, handling, welding parameters, and application.
3. Export Orders
For international/export orders:
Returns are generally not accepted due to logistics and regulatory constraints. We maintain strict quality control measures at our manufacturing and packaging units in India. If you have questions regarding manufacturing defects, product quality or shipment condition, please contact us within 7 days of delivery. We will review any genuine concerns on a case-by-case basis.
4. Cancellation Policy
Order cancellations are not permitted once:
Goods are manufactured, packed, or dispatched
Export documentation has been initiated
5. Limitation of Liability
Our liability is strictly limited to the value of the supplied goods. We are not responsible for production loss, downtime, or consequential damages.
Contact
For any queries, requests or concerns regarding the above policies, kindly contact:
Industrev International
Email: office[at]industrev.com
Subscribe now for exclusive offers, updates, and industry insights.
©2026 Industrev International, All right reserved.